Return Policy

Exchanges: We want you to be completely satisfied with your purchase. If you would like to exchange an item, please follow these guidelines:

• Request an Exchange: Contact our customer service team within 14 days of receiving your order to initiate the exchange process.

• Condition of Items: Items must be unused and in their original packaging to be eligible for an exchange.

• Shipping Costs: Customers are responsible for shipping costs associated with exchanges, unless the exchange is due to a defect or error on our part.

Damages: We take great care in packaging your items, but if you receive a damaged product, we are here to help:

• Report Damages: Notify us within 7 days of receiving your damaged item. Please provide photos of the damage and your order number.

• Replacement or Refund: Once we verify the damage, we will arrange for a replacement at no additional cost or offer a full refund, based on your preference.

• Return Shipping: If a return is necessary, we will provide a prepaid shipping label for returning the damaged item.

How to Contact Us: For exchanges or to report a damaged item, please reach out to our customer service team at Nick@performanceedgemushrooms.com

Thank you for your understanding and for shopping with us!